Back in July 2008 the good old Which magazine did a review and report on the breakdown services and as a review site, with your opinions important to us, it makes sense to share some of those from the Which League.
The clear winner was the AA with an impressive overall score of 78%, the worst performer from the 8 companies listed was Europe Assist with only 50%.
Now we are not going to list the full report as you can read it direct here at Which breakdown services league, but we do want to comment on a few things.
The first thing that comes to mind is the difference between the Green Flag score of 59% and the Direct Line score of 69%. As both these organisations are owned by the Royal Bank of Scotland, as far as we know, the Direct Line breakdown cover polices are in fact delivered by the Green Flag service. Tell us if we are wrong here!
So it is strange that there be such a difference in scores. However one reason could be the variation of breakdown cover agents that deliver the call outs. They are not employed by these companies, just follow by their rules, so there may be a message of inconsistency here.
The final issue is the noticeable absence of other companies such as Britannia Rescue, Autonational, Gem Motoring Assist , Breakdown Direct, Rescue My Car and probably a few others we could mention. If they were part of the report, why we do not see any mention of them, to give a clearer view, especially as at least one of these has awards from national magazines for their breakdown cover services so the members of the public must be using these companies.
Anyway, for now read the information from Which as it is the most comprehensive we have.